Questions & answers
Everything you need to know about Salva. Can’t find what you’re looking for? Contact us.
Salva does not record video or audio from your screen or microphone. Screen Sentinel, our content monitoring feature, scans on-screen text entirely on-device to detect potentially age-inappropriate content. Only category labels, app names, and short snippets (max 100 characters) are stored as content alerts — no raw screen text is ever transmitted to any server.
Salva does not include ad trackers or third-party analytics SDKs. When you create a household for family management, some data is synced to our cloud (Supabase) — including device nicknames, protection rules, content alerts, and subscription status. All cloud-synced data is limited to what's necessary for household management. You can delete your data at any time through the in-app 'Delete My Data' feature. See our Privacy Policy for full details.
Core screen protection features (overlay, touch blocking, PIN/biometric unlock, Pocket Mode) work completely offline. Features that involve family management — such as the Family Dashboard, Remote Control, content alert sync, and device status updates — require an internet connection to sync across devices.
Depending on your settings, you can unlock by performing a specific tap pattern, entering a PIN, using a biometric (fingerprint), or shaking the device. You choose the unlock method that works best for you.
Salva is designed to be lightweight and battery-friendly. The transparent overlay consumes minimal resources. Pocket Mode uses the proximity sensor, which is also very low-power. Most users report minimal to no noticeable impact on battery life.
Yes. Salva's overlay blocks touch input without interfering with audio or video. You can lock the screen during a call to prevent accidental mutes, hang-ups, or app switches.
Not yet, but we’ve heard this request from many users and it’s currently in development. Partial Block will let you define which area of the screen is locked while leaving specific controls accessible. Stay tuned for an upcoming update.
Yes. Salva is designed with families in mind. When the overlay is active, children can see the screen but cannot interact with it. Parents unlock using a PIN or biometric, so kids can't disable protection on their own.
Free supports 1 device. Individual supports up to 2 devices. Family supports up to 6 devices with 2 parent profiles. Family Plus supports up to 12 devices with 4 parent profiles.
Family includes everything in Individual for up to 6 devices with 2 parent profiles, plus Family Dashboard, Remote Control, Screen Time Limits, and Activity Reports. Family Plus extends this to up to 12 devices with 4 parent profiles, Screen Time Bank sync, and Cross-device Smart Rules.
Subscriptions are managed through Google Play. You can request a refund through Google Play's refund process. Refund eligibility is determined by Google's policies. See Google Play's support page for details.
Yes. Salva includes a full suite of parental controls: PIN/biometric unlock to prevent children from disabling protection, Screen Sentinel for on-device content monitoring, Smart Rules for automatic per-app protection, Screen Time Limits, Activity Reports, and a Family Dashboard with Remote Control for managing devices from afar.
Salva works as a system-level overlay, meaning it can protect the screen regardless of which app is running. Some apps with their own overlays may behave differently. If you encounter an issue, please let us know through our support page.
Salva requires several permissions depending on the features you enable: 'Display over other apps' for the overlay, Accessibility Service for touch blocking, content scanning, and app-switch detection, Notification Access for alert forwarding, Device Admin for anti-uninstall protection, and more. No camera, microphone, contacts, or location permissions are ever requested. Salva includes an in-app Permission Setup Guide with step-by-step instructions for each permission.
Yes! Smart Rules lets you configure Salva to automatically activate when specific apps (like YouTube, Netflix, or Zoom) are launched. This feature is available on Individual plans and above.
You can cancel anytime through Google Play → Subscriptions → Salva. Your access continues until the end of the current billing period. We don't lock features or data behind cancellation walls.
Screen Sentinel is Salva's on-device content monitoring feature. It scans on-screen text using Android's Accessibility Service to detect potentially age-inappropriate content and alerts parents. All scanning happens entirely on-device — no raw screen text is sent to any server. It's a supplementary tool designed to work alongside active parental supervision, not replace it.
Yes. All paid plans include a 7-day free trial, managed by the app. Only one trial is allowed per Google account. There is no automatic charge at trial end — when the trial expires, Salva reverts to the Free plan unless you actively choose a paid subscription.
When you create a household, Salva syncs the minimum data needed for family management to our cloud provider (Supabase, hosted in AWS us-east-1). This includes your email, device nicknames, protection rules, content alert metadata, subscription status, and activity logs. All data is encrypted in transit (TLS 1.2+) and at rest (AES-256). You can delete all cloud data at any time through the in-app 'Delete My Data' feature or by emailing [email protected].
Open Salva on the new device, sign in with your parent account (Google Sign-In or email + password), and select your household. The device will appear in your Family Dashboard automatically. You can rename devices, assign rules, and manage them remotely from any parent device in the household.